Why you should consider purchasing a mattress in a store versus online
Online shopping definitely has its advantages. It saves time, offers a huge convenience and can often save you money.
But when it comes to buying mattresses, buying online can sometimes end up being more of a headache. If you’re in the market for a new mattress, we feel it’s best to stop by the store and try one out before you purchase. Here are some reasons why.
Trying it out
Online descriptions can be very helpful, but in order to really get a feel for a mattress, it is best to try it out at the store first. That way you can decide what’s right for you; soft, medium or firm - it’s all a matter of personal preference. Reading reviews about mattresses is a great idea, but you can’t always trust someone else’s opinion on the way you like to sleep.
It’s true that buying a mattress online can save you money; online pricing is typically 15 percent less than what you pay in store. But at Mattress Mart, we offer brand new mattresses at a fraction of the price. And you know why? They’re online mattress returns that have never been opened and can no longer be sold by the manufacturer. This allows us to offer incredible savings to our customers on top brand name mattresses, and we will still beat a price online.
Great customer service
We definitely encourage online research and reading reviews, but sometimes it's nice to talk to someone face-to-face to get your questions and concerns answered. When you walk into Mattress Mart, we don’t use any pushy sales tactics or phony pitches. We are here to help and answer your questions, but we like to give our customers breathing room while they try out our mattresses. In other words: No annoying ad pop-ups while you're browsing!
Yes, online delivery is very convenient, and sometimes necessary. At Mattress Mart we make it convenient as well by offering same-day delivery right to your doorstep for only $40, as long as you live in the Buncombe County area. This includes Mars Hill (just as long as it's not too far). For our Hendersonville customers, we charge $50 for delivery.
If you purchase a mattress online, returning it can be a hassle. If you've ever tried to stuff a mattress back into its original packaging you know what I am talking about. At Mattress Mart, we want you to be happy with your purchase. We do not offer warranties, but if you change your mind, you can return your mattress to our store for a full credit towards another mattress within 30 days of purchase. This is a great way to truly get a feel for your mattress and see what’s best for your body type, and there is no packaging required.
Stop by our store at 605 Riverside Drive in Asheville or contact us to ask about our in-stock items. We would love the opportunity to help you find the perfect mattress and get a good night's sleep.